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Trust & Security

Trust Through Transparency

Every agent action is logged, auditable, and reversible. Your data stays in the EU. Self-host when you need full control.

Infrastructure

EU-Based Infrastructure

Your data stays in Europe. Application hosting, database storage, email, and backups run on Hetzner data centers in Germany and Finland. No US transfers, no cross-Atlantic replication, no exposure to non-EU access requests.

Data centers in Germany and Finland (Hetzner)
No US sub-processors for application data
Backups and disaster recovery within the EU
Self-host option for full data sovereignty
Bring-your-own-LLM path for air-gapped deployments
Compliance

Data Protection & Compliance

GDPR Compliant

Neuphlo complies with the EU General Data Protection Regulation. Personal data is processed only within the EU/EEA, on a clear lawful basis, and the artifacts your DPO needs are produced by the product itself rather than reconstructed per deal.

  • Lawful, fair, transparent processing (Art. 5)
  • Data minimization by design
  • Right to access, correct, erase, and port your data
  • DPA available on request
  • Sub-processor list published and kept current

Security Practices

Industry-standard security measures applied at every layer — at rest, in transit, and across the agent pipeline.

  • TLS 1.2+ in transit, encryption at rest
  • Tamper-evident audit log on every agent action
  • Role-based access control per workspace
  • Session-only cookies — no advertising or tracking
  • Breach-notification process per GDPR Art. 33

Third-Party Processors

We keep the sub-processor list short and EU-resident. Any addition is announced before it goes live and reflected here.

ServicePurposeLocationPrivacy Link
StripePayment processingEUstripe.com/privacy
HetznerApplication hosting, delivery, database storage & emailEU (Germany)hetzner.com/privacy

Ready to See It in Action?

Start free. Every plan includes the full audit trail, EU hosting, and the self-host option.